Privacy policy

Effective Date: 【May 13, 2026】
Website: carying.com（“we”, “us”, “our”）
This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you visit our website, place orders, or interact with our services. It applies to all visitors, customers, and users of our site. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect information you provide directly to us and information automatically collected when you use our site.
1.1 Personal Information You Provide
  • Full name
  • Email address
  • Phone number
  • Shipping/billing address
  • Payment information (we do not store full credit card details; processed by secure payment providers)
  • Account login details (if applicable)
  • Any messages or support requests you send us
1.2 Automatically Collected Information
  • IP address, browser type, device information
  • Pages visited, time spent, referral URLs
  • Cookies and tracking technologies (see Section 7)

2. How We Use Your Information

We use your information only for the purposes stated here:
  • To process and fulfill your orders, payments, and shipping
  • To communicate with you (order updates, customer service, replies to inquiries)
  • To improve our website, products, and user experience
  • To send marketing/promotional emails only with your consent
  • To prevent fraud, secure our site, and comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share data only with:
  • Service providers: Payment processors, shipping carriers, email/SMS platforms, analytics tools (e.g., Google Analytics) who need it to perform their services and are bound by privacy obligations.
  • Legal requirements: If required by law, court order, or government request.
  • Business transfer: In case of merger, acquisition, or asset sale (you will be notified via email or site notice).

4. Data Retention

We retain your personal data only as long as necessary for the purposes collected or as required by law:
  • Order data: retained for tax/legal periods (typically 7 years)
  • Marketing data: retained until you unsubscribe or request deletion
  • Account data: retained until you delete your account

5. User Rights (GDPR / CCPA)

Depending on your location, you may have the following rights:
  • Access: Request a copy of your personal data we hold.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion (“Right to be Forgotten”): Request deletion of your personal data where legally allowed.
  • Restriction: Request restriction of processing under certain conditions.
  • Data Portability: Request your data in a machine-readable format.
  • Opt-out of marketing: Unsubscribe from marketing emails anytime.
  • CCPA “Do Not Sell”: We do not sell your personal information.
To exercise any right, contact us at: privacy@carying.com

6. Data Security

We implement industry-standard security measures (SSL encryption, secure servers, access controls) to protect your personal information from unauthorized access, loss, theft, or alteration. However, no online transmission is 100% secure; we cannot guarantee absolute security.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience and analyze site traffic:
  • Necessary cookies: Required for site function (cannot be disabled).
  • Analytics cookies: Help us understand usage (e.g., Google Analytics).
  • Marketing cookies: For personalized ads (only with consent).
You can disable cookies via your browser settings.

8. International Data Transfers

Your data may be processed and stored outside your country (including the United States/China). We ensure adequate safeguards (e.g., standard contractual clauses) to protect your data in compliance with GDPR and other laws.

9. Children’s Privacy

Our website is intended for users aged 18 and older. We do not knowingly collect data from children under 13. If you become aware of such data, contact us to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Continued use of the site after changes means you accept the updated policy.

11. Contact Us

For privacy questions, concerns, or to exercise your rights:


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